This experience may seem unrelated to my technical background, but working as a retail assistant at Michael Hill has been incredibly valuable.

Despite previously serving as an investment product advisor, I later realized a gap in my skills pertaining to customer engagement and communication, particularly in a Western setting, possibly due to cultural differences.

Consequently, I encountered challenges in expressing my ideas and showcasing my true capability, hindering my ability to be an engaging coworker during my other tenures or Uni life.

However, my time as a retail assistant provided me with invaluable insights. I gained a deeper understanding of effective customer interaction, tailored to the preferences of New Zealanders.

Moreover, I honed my teamwork skills in the fast-paced retail environment, learned to cultivate customer loyalty, and even delved into the art of storytelling in the context of luxury jewelry.